Online store · Customer account
Your customers serve themselves, any time
They sign in with Google, Apple or their email, and have everything in one place: current orders and full history, what they owe and what they paid, their invoices and contracts, their addresses and their ID document.
No card required · No commission on your sales
How it works
Fewer messages asking “can you resend the invoice?”
- 1
Frictionless sign-in
With Google, Apple, or email and password. If they’d rather not register, they check out as a guest. And if you invite them from your panel, they activate their account in one step.
- 2
Their data, always up to date
They keep their own profile, tax details, billing and delivery addresses confirmed on the map, saved cards and ID document up to date.
- 3
Their whole history with you
Current orders and history, with pickup and return stores, payments and refunds. They download documents, pay what’s pending, complete the pre-check and leave a review.
You set the rules, the system does the work
What you decide, what runs itself, and what your customer does
You configure it
- Turn on customer accounts
- Optional or mandatory account to book
- Allow open registration or invitation only
- Require email verification
- What the pre-check asks for: contract, document, deposit and payment
- Whether the customer can cancel, and what happens to what they paid
- How much is charged when booking online: nothing, the total, or a percentage
It runs itself
- Cards get saved when paying in the store
- The order shows how many pre-check steps are left
- Documents appear in their account once issued
- Account emails: confirmation, email change and password change
- A spot offer by email when a waitlist opening frees up
- A tracking link once their delivery goes out
Your customer does it whenever they want
- Edit their profile, language, tax details and photo
- Upload their document as a file or a photo
- Add billing and delivery addresses
- Save, choose or delete cards
- Pay the pending balance or the deposit
- Download invoices, contracts, quotes and proformas
- Cancel an order, stating the reason
- Join the waitlist or accept a spot
- Create, edit or cancel recurring bookings
- Leave a review
- Choose what communications they receive and their privacy preferences
Everything it includes
Sign in with Google and Apple
No passwords to forget.
Guest checkout
For anyone who just wants to book and be done.
Invitation from your panel
Activate their account with an email.
Password recovery
Without asking you for help.
ID document
From a file or their phone’s camera.
Company details
Legal name, ID and tax documentation.
Billing addresses
Several, with a main one.
Delivery addresses on the map
“Home,” “Work,” with instructions.
Saved cards
Pay next time in two taps.
Orders and history
Current and past, with stores, dates and payments.
Detail with balances
Discounts, coupon, deposit, paid, pending and refunded.
Pay what’s pending
The balance or the deposit, by card, from their account.
Downloadable documents
Invoices, contracts, quotes and proformas.
Waitlist and recurring bookings
For bookings and appointments, managed by them.
Their reviews
They rate the condition, how it worked, and whether they’d book again.
Privacy and communications
They choose channels, topics and cookies.
Frequently asked questions
About the customer account
- Does it need to be installed?
- No. The account lives on your online store, with your domain and your brand.
- Can they pay what they owe without calling me?
- Yes. They see the pending balance and the deposit, and pay by card from their order.
- What language do they see it in?
- In Spanish or English, depending on the languages you publish in your store.
- What happens with their data?
- They choose what communications they receive and their cookie preferences from their own account.